Question 1

What is HanCrest?

Accepted Answer

Born from a passion for craftsmanship and the spirit of the mountain, Hancrest creates premium automatic watches designed for those who pursue new heights

Question 2

Shipping Time?

Accepted Answer

Each watch is carefully handcrafted, a process that takes about 5–15 business days. As soon as it’s ready, we provide free shipping, with delivery in just 5–10 business days depending on your location. In total, you can expect your timepiece at your doorstep in as little as 2–3 weeks.

Question 3

Do You Ship Internationally?

Accepted Answer

Yes  we provide Free International Shipping on all orders, so your watch can be delivered securely no matter where you are in the world.

Question 4

Warranty?

Accepted Answer

Each watch comes with a 1-year warranty, beginning one month after the purchase date. The warranty covers all movement-related issues to ensure lasting performance and peace of mind.

Question 5

How Can I Contact Support?

Accepted Answer

You can email us at hancrestwatches@gmail.com or send us a message directly through our website our team will be happy to assist you.

Question 6

How to be sure of buying a authentic?

Accepted Answer

Every watch is engraved with a unique serial code and comes with an official warranty card included in the box. This card not only certifies authenticity but also doubles as your warranty coverage.

Summit One

Frequently asked questions